IT Support Specialist - Grow with PT. Star Korea Industry in Bekasi

Join PT. Star Korea Industry, a dynamic and innovative company in the manufacturing sector, as our next IT Support Specialist in Bekasi, Jawa Barat. We are committed to leveraging technology to drive efficiency, productivity, and growth, and we’re looking for a skilled professional to join our team. In this role, you’ll be responsible for providing technical support to our employees, ensuring the smooth operation of our IT infrastructure, and troubleshooting any issues that may arise. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.

PT. Star Korea Industry is a leading player in the manufacturing industry, known for its commitment to quality and innovation. We have a strong reputation for delivering high-quality products and services to our customers, and we’re always looking for ways to improve our operations and processes. As our IT Support Specialist, you’ll play a crucial role in helping us achieve our goals and drive our continued growth.

In this role, you’ll be responsible for providing technical support to our employees, ensuring the smooth operation of our IT infrastructure, and troubleshooting any issues that may arise. You’ll work closely with our IT team to implement new technologies and systems, and you’ll be responsible for maintaining and updating our IT documentation. This is a great opportunity to gain valuable experience in the manufacturing industry and to work with a team of dedicated professionals.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees, including hardware, software, and network issues.
• Install, configure, and maintain IT systems and equipment.
• Troubleshoot and resolve technical problems in a timely manner.
• Ensure the smooth operation of our IT infrastructure, including servers, workstations, and network devices.
• Implement and maintain security measures to protect our company’s data and systems.
• Monitor and maintain our IT documentation, including user manuals, troubleshooting guides, and system documentation.
• Work closely with the IT team to implement new technologies and systems.
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to our IT infrastructure.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support or a related role.
• Strong knowledge of Windows, Linux, and macOS operating systems.
• Familiarity with IT support tools and software, including ServiceNow, Jira, and Confluence.
• Experience with network protocols and technologies, including TCP/IP, DNS, and DHCP.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and independently.

🛠️ Keahlian

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