Client Relationship Manager - The Specialist Program (Kepulauan Riau)

Join CIMB Niaga as a Client Relationship Manager in our Specialist Program and become a key player in driving financial growth and customer satisfaction in the vibrant region of Kepulauan Riau. This role offers a unique opportunity to work in a dynamic and supportive environment, with a focus on building strong client relationships and delivering exceptional service.

As a Client Relationship Manager in Batam, you will be responsible for managing and nurturing client relationships, ensuring their financial needs are met, and driving business growth. You will work closely with the sales and marketing teams to develop and implement strategies that enhance client satisfaction and loyalty. This role is perfect for professionals who are passionate about building relationships and want to make a significant impact in the financial services industry.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and maintain a portfolio of high-value clients, ensuring their financial needs are met and their satisfaction is maximized.
• Develop and implement strategies to enhance client retention and loyalty.
• Collaborate with the sales and marketing teams to identify and pursue new business opportunities.
• Provide exceptional customer service, addressing client inquiries and concerns promptly and professionally.
• Monitor client accounts and transactions, identifying opportunities for cross-selling and up-selling.
• Stay up-to-date with industry trends and best practices to ensure the delivery of high-quality financial services.
• Participate in team meetings and contribute to the development of sales and marketing strategies.
• Achieve and exceed sales targets, contributing to the overall success of the Specialist Program.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business, Finance, or a related field.
• Minimum of 3 years of experience in client relationship management or a similar role in the financial services industry.
• Strong understanding of banking and financial products.
• Excellent communication and interpersonal skills.
• Proficient in using Microsoft Office Suite, including Excel and PowerPoint.
• Ability to work independently and as part of a team.
• Fluency in English and Bahasa Indonesia.
• Valid driver's license and willingness to travel.

🛠️ Keahlian

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